We hear of many disasters from consumers where tradesmen have carried out sub-standard work and have not honoured their agreement to fix under warranty.
When an installation is carried out, we do it to ensure that it will last longer than the time it takes the cheque to clear! We want it to last well and we want people to know we have fitted something that won’t let them down.
We do not claim to be the best but we do feel that we can offer a good job at a fair price. Materials are chosen by the brand and by the quality. This reflects on the guarantees offered on our installations.
We have been trading since 2004 and our core business has been built on reputation.
We would like this to continue.
The growing number of self employed plumbing and heating engineers means that there are a higher number also leaving the industry for one reason or another. This can leave a paying customer exposed should they decide to hang up their tools or leave when there are guarantees in place.
We have the stability and the numbers to prove that we are here for the long term.
The majority of boilers have a manufacturers warranty in place but the installation is more often the fault.
If any of our customers feel that they are not happy with any aspects of our installation we will listen to what they have to say to help put it right or come to an agreement on what should be done. This is so important to our business and how we operate.
As Gas Safe Registered and Which Trusted Trader members we have independent bodies that are proof to our customers that we mean what we say.
We are professionals that care about what we do.